Processing Time
Orders are processed within 2-3 business days after receiving payment confirmation. Custom-made items may require additional processing time, which will be specified on the product page.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5-8 business/working days
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Express Shipping: 1-4 business/working days
Delivery delays can occasionally occur due to unforeseen circumstances.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24/48 hours.
International Shipping
We currently do not offer international shipping. We are a UK based company serving customers in the UK only.
Lost or Damaged Packages
BespokeHaven.com is not liable for packages lost or damaged in transit. However, we will do our best to assist in resolving any issues. If you received your order damaged, please contact us within 48 hours to file a claim.